5* Google Rating

''Molly was great with the support we needed and providing option to purchase new medical fridge. Fast delivery. Would recommend.''

October 2025

Jack Breet - AHT Cooling systems supermarket (UK LTD)

''The drive for using Bluebird for our service work is their reliability, product knowledge and peace of

mind that they provide whenever a call is sent to them.

With regard to other contractors: When a call is logged, attendance is noted by the Service Partner but

half way through the SLA we are notified that attendance is impossible leaving us to make alternative

arrangements to reach our agreed SLA's. The impact is substantial to such a degree that we have to pay

penalties for missing the SLA or even stock loss.

Low rate of First Time Fix. We have to re-attend multiple calls to get the cabinet up and running. This

includes scheduling after hours work which has a negative financial impact.

Bluebird attends the calls when they say they will and aim for a First time fix. Bluebirds engineers have a

good rapport with my clients which puts them at ease and make getting the job done so much easier.

Because of Bluebird's continuous strive to get the work completed within the SLA and on first

attendance, we have been successful in obtaining a significant contract which will see us servicing and

maintaining the majority of my clients assets.''